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Nesgroup address: misc.consumers.house - Date & Time for the message: 4 Jul 2005 06:42:14 -0700 /

Author of the message: "Quentin"

Title of the message:
Sears washer repair 'problem'

Text of the message:
Have a nearly 3 year old Sears 80 series super capacity plus washing
machine.
Porcelain tub chipped recently, so had it replaced under the extended
warranty.
This was last Monday.  Did laundry yesterday, and I swear the tub is
smaller.
Go over to Sears and measure tubs in their current 80 series, and yes
my tub is smaller (narrower).  The part number from my parts list is
not on their website;  the part # on their website for my washer (as
well as all the current washer) is supposedly what was installed.
Is this their SOP (to replace original large tubs with smaller ones) or
did they just make a mistake in the part?  Anyone else here have a tub
replaced?  If so, was it smaller than what you had?
I will definitely call them, but was curious if anyone had had same
thing happened and what you did.
thanks for you help and advice
Quentin
.



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