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Nesgroup address: rec.travel.europe - Date & Time for the message: 8 Sep 2005 23:16:13 -0700
/ Author of the message: rk73737@yahoo.com |
Title of the message: |
Hotel Reservation/Cancellation Policy - Is This Right?
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Text of the message: |
I like to keep my options open for travel so sometimes I make reservations at a hotel knowing I can cancel within 24 hours prior to check in and not be charged. Well, recently I had made three changes three different times within 2 weeks at a good hotel that I like and the hotel manager calls me and starts telling me how my changes have hurt their business (guests were turned away) and that if I make any more changes they will never give me a room again. Is this right of them? I mean they have a policy right? They can't have it both ways. On one hand if the policy was "you book it you buy it" few would book. So they have the 24 hour cancellation thing to get customers to book. So what if I make three changes. I should be able to make 100 changes. It's their policy. Am I right or am I missing something? I don't feel good about staying at this hotel now. I may run into the hotel manager. Am I overblowing this? . |
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Estaplace.com is one the Ceglia Giovanni projects, started on 20 July 2005, and online since 20 August as a real estate platform for listings, mainly operating on the Italian and American/English market in the Internet, Estaplace would like to become the point of referiment for home sellers and home buyers, a site where private owners or real estate agencies can have the possibility to show their offers to the world. Estaplace.com is only one of the Giovanni Ceglia's sites. Everyday Giovanni Ceglia works to improve new Internet tools and services for online marketing and business. Estaplace.com will become the biggest portal for real estate business and investments online.